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Zero and counting: Technology changes media viewing

Cheryl Pearson-McNeil | 4/7/2013, 8:16 a.m.
(NNPA) Are you a Zero-TV household? No, I don’t mean restricting the kids’ television viewing to the weekends or until ...

(NNPA) Are you a Zero-TV household? No, I don’t mean restricting the kids’ television viewing to the weekends or until after they’ve completed homework. I mean – do you watch television the traditional way or on any of the growing techy options available to us? So many of us are watching video content on our phones, computers or tablets, that Nielsen designates this group of consumers: Zero-TV Households. This consumer segment is so significant; it will soon be included in our measured samples.

For those of us who are hard-core holdouts or just plain tech-challenged, don’t worry. Ninety-five percent of Americans still get entertainment and information the old-fashion way – via traditional television. In fact, according to Nielsen’s latest Cross-Platform report, American television viewing time was up in late 2012 over the same period the previous year, averaging more than 41 hours a week. That makes sense. There were a few notable, life-altering events towards the end of 2012 which kept our eyes on the continued coverage. Several states along the East Coast suffered the catastrophic Hurricane Sandy.

The Newtown, Conn. tragedy touched all of our hearts, and the highly anticipated 2012 Presidential Election was also noteworthy. Since you and I have been together in this space for a while now, you know that the Black community tends to log more television viewing hours a week than other demographic groups. The latest numbers show that African Americans average 55 hours a week in front of the telly.

The new kids in town, the Zero-TV households, do own televisions – about 75 percent of those in this category have at least one in the house, but they prefer to watch, or consume content, on other devices. The data shows that 36 percent of viewers feel cost and 31 percent of viewers say a lack of interest are reasons for their preferred choice. Right now, about five percent or five million American households fall into this Zero-TV category. African American consumers make up almost 10 percent of that number. Nielsen’s latest African American consumer report looks at our alternate traditional television viewing numbers more closely. We enjoy our multiple-screen options. Thirty-one percent of us watch video online. I have to admit it took me a minute to get there, but I’ve learned to appreciate the charms (and convenience) of other screens. (I know, I know. In some instances, size does make a difference and only a nice, large, flat screen will do.) And, these are our favorite video sites:

• YouTube (48 percent)

• Other (31 percent)

• Netflix (10 percent)

• Hulu (8 percent)

• VEVO (3 percent)

• Yahoo! (1 percent)

Our technological world is spinning so rapidly, and the way we respond as consumers is having such a tremendous impact. Another adjustment could ultimately be made in the way television ratings are measured. As much as we love to watch television, we also love to let our fingers do some of the talking, too.

A new Nielsen/SocialGuide study shows that 32 million people in the U.S. tweeted about whatever they were watching in 2012. You know what I’m talking about. Some 68 percent of African Americans own smartphones and we tweet on those phones 30 percent more than other groups. So, chances are, when you’re nearly hyperventilating over the antics of your favorite Real Housewife or blown away by a performance on your favorite talent competition show or the score during some championship sporting event, you’re talking about it with the rest of the world by tweeting. Fun, isn’t it? The data confirms what most of us already know – as consumers, we are master multi-taskers. At least several times a month, 80 percent of U.S. tablet and smartphone owners use those fancy gadgets to visit a social network while watching television.

Research shows that the decision-makers in the television industry would be smart to take notice of the numbers attached to all that tweeting that’s going on while live television is being watched, whether traditionally or through multi-screen viewing because tweeting affects the numbers. And, it’s interesting how the Twitter numbers correlate with ratings depends on the age group. For younger people, 18 to 34, an 8.5 percent increase in Twitter activity equals a percent ratings point increase. But, it takes a 14 percent increase in Twitter volume to see an extra ratings boost of a percent among 35- to 49-year-olds. (I can’t help but wonder where that leaves those of us who have outgrown that demo, but watch television and tweet, too). Once again, our behavior, our choices as consumers have the power to influence industries. What you watch and how you watch it, matters. So, choose wisely.

Cheryl Pearson-McNeil is senior vice president of Public Affairs and Government Relations for Nielsen. For more information and studies go to www.nielsenwire.com.